Guest Satisfaction
"You've got a van run Cyn." "Shit," she muttered under her breath. "Huh?" "Nothing... I'll be right there" she shouted around the corner as she grabbed her black leather jacket. "Damn" she thought to herself, "of all days to wear my new black stiletto boots." Cynthia snatched the van keys off her desk and walked through the double doors that lead to the back offices. Cynthia Nelson was the Assistant Manger at the Springfield Inn, a 200-room hotel located in the heart of...