Classy ConversionsChapter 2
“Good morning, Hill and Steinhauer, how can I direct your call?” “Intake processing,” Dave replied to the voice. “I need to check on a re-assignment.” “One moment, please.” After a short span of music designed to bore you to death, the phone picked up. “Operations, Max Burke.” “Max, this is Dave Findley at Findley Processing. You have a Helen Gester scheduled, and I was wondering if you would mind a re-assignment?” “Dave, I would like to tell you we don’t have a problem but we need to...