A Different Perspective
by Holly Hill
Eric Jeffreys and his wife Dianne were awakened by the sound of the
neighbor's lawn mower. They had slept far too soundly. By the amount of
light that was streaming into the room, the hour was very late, even by
L.A. standards.
"My, you must have been tired," Dianne said, giving Eric a playful
pinch.
"I was. Your sister has been working me to death."
"Chris is probably up by now. She hadn't mentioned the fact that you
have been working so hard. In fact, she told me that your time at the
shop has been pretty leisurely."
Eric hated to agree but his time working in Denver has been wonderful.
Since his layoff from the factory and his subsequent agreement to help
in Chris' shop, his life had been radically changed- for the superb.
He slipped out of bed and looked in the dresser mirror. His male body
was at odds with his brightly-colored nails, arched eyebrows and permed
hair. He crossed to his dresser and opened his underwear drawer. A few
panties, two bras and a camisole were all that he found.
"All of Eric's clothes are in boxes in the basement," Dianne reminded
him.
"Would it be OK if I dressed as Rachael today?"
"With the hair and nails, I think that would look best."
Rachael was Eric's other self, the one that had been staying with Chris
in Denver. For as long as Eric could remember he had cross-dressed.
First in his mother's and older sister's clothes, then later in his
wife's, all without anyone's knowledge. Finally after many years of
marriage Eric got up the nerve to announce his feminine side. Dianne was
tolerant but troubled by the revelation, and more than a little upset
about all of the lies and deceit. It has been an awkward four years
since he had revealed Rachael to his wife, but they had been able to
reach a comfortable arrangement.
"Dianne, you take the bathroom first. It always takes me a little
longer."
"OK, and I want to thank Eric for last night!" she said in a
conspiratorial whisper.
"That was my pleasure," he replied with a broad grin.
It had been many weeks since Eric and Dianne had been together and there
was some pent-up passion that they quenched thoroughly during a tender
session of lovemaking. Eric had sought to provide for Dianne's every
need- apparently he had succeeded.
After Dianne closed the door to the bathroom, Eric again inspected
himself in the mirror. His fingernails were coated with acrylic, filed
to feminine shape and coated in shiny garnet polish. There was a
matching color on his toenails. His dark-blond hair was a mass of curls,
colored and permed by Dianne's hairstylist. His eyebrows were plucked
to a high arch and his feminine appearance pleased him. The middle of
his body betrayed his male self, but he knew just how to rectify that
issue and remove the unsightly bulge- a little tape would do the magic.
Eric pulled out a matching bra, panty and camisole from his underwear
drawer and then arranged his makeup in front of the large mirror.
Dianne, Chris and Rachael had all gone down to the mall for makeovers
during one magic week several months ago and a professional showed him
how to achieve a feminine appearance. To be sure, he did not pass
effortlessly. He was still too tall, had too many muscles in the wrong
places, had a thick waist and not enough hips. With close scrutiny he
could never pass as a woman, but he found that most will allow him to be
the gender that he presented himself to be. As he continued to arrange
his things, Dianne emerged from the bathroom. Eric gave her smile.
"You look really nice, Dianne. I love what you are doing with your
makeup."
"It is all because of that bitch Rachael!" Dianne announced with a
giggle. "She always looks like something out of a fashion magazine- it
makes me have to work that much harder."
"Honey, if Rachael had half of what you do, she would be in heaven. I
like the slacks, are they new?" Rachael asked, regarding her outfit.
Dianne's cinnamon-colored slacks complemented her ivory twin-set
beautifully.
"These old things," Dianne said with a wink, "I'm going to go down and
look after Chris. Will Rachael be down in a little bit?"
"Yes, but it is going to take considerably longer than it took you."
Dianne left the room as Eric took over the bathroom to start the
transformation into Rachael.
++++++++++++++
"Good morning," Chris called from the kitchen table as Dianne entered.
Chris was wearing a beautiful robe over a matching nightgown, all in a
fetching shade of turquoise.
"Hi there. How did you sleep?"
"Very well, how about yourself?" Chris asked with a knowing smile.
"It took a little while for me to fall asleep."
"It sounded like you were having a good time. I could hear you from my
room, and I wouldn't be surprised if the whole neighborhood could hear
you."
"Yes, it had been a long time." Dianne said, face reddening.
"Is Rachael going to be joining us for breakfast?" Chris said, with an
edge of hesitation.
"Yes, she'll be down in a bit- probably closer to an hour." Dianne said
with a grin.
"She has been getting faster with her morning routine, of course she's
had some practice." Chris smiled inwardly, thinking back to the first
couple of mornings in Denver. After morning exercises, Rachael would
take an hour to get ready. With a daily routine of makeup and wardrobe,
she was getting much quicker.
"Rachael has that job interview in Denver next Thursday. Are you going
to be OK with that?" Chris asked.
"I think so. I'm pretty sure that I will be relocating from the L.A.
office to Denver anyway, so that will work out."
"So you think the promotion will go through? That'll be wonderful!"
"Yes, it's going to happen. My boss authorized me to start looking for a
place in Denver- they are even going to be taking care of the
relocation."
"That sounds pretty good. Have you thought about where you might move?"
"I'm thinking maybe a duplex or maybe we might try to find a house.
Somewhere Rachael and I might have a bit more privacy and freedom."
"Well, it sounds like your job is taken care of. Do you think the
position that Rachael is looking at will work out for you guys?"
"You should know that Rachael is perfectly comfortable working in your
shop and knows all about breast forms and such. It sounds like an
option," Dianne said.
"He has certainly been a help for me since April has been gone."
"How is April and the new member of the family?"
"Mother and Father are very proud of their new little daughter."
"Is April planning to come back to work at the store?" Dianne asked.
"She is due back in about three weeks."
"Chris..." Dianne hesitated, and then continued, "Do you know much about
the company that Rachael is going to see?"
"Yes, they are one of the biggest manufacturers of mastectomy products
this side of the Mississippi."
"And they are planning to do something for the transgender community?"
"From what I gather, what they want to do is to develop a support
program for cross-dressers and to work with their distributors to
understand their special needs."
"Chris, what's the big deal. I mean why do they need to hire someone to
do this for them."
"There is really a lot of mis-information and downright hostility with
people who cross-dress. I think they want to make it easier for people
to access the services that they need."
"These are just tits, Chris, what's the big deal?"
"Dianne, please! For someone who works with mastectomy patients on a
daily basis, I can assure you it is not 'just tits.' Women who have had
a mastectomy are very concerned with their body image. I can only
imagine what it is like for a cross-dresser who was never born with
'tits' at all?"
"They just get in the way, get sore, and cause creases in your shoulders
from the bra straps."
"Maybe you should try to explain that to one of my patients after she
looses one of her breasts to cancer. Better yet, ask Rachael what her
reaction was the first time that she wore a silicone form."
"And so, what the company wants to do is to create another market for
their products," Dianne continued.
"I guess that would be the cynical explanation."
"I'm just trying to make sure that Eric, or maybe I should say Rachael,
isn't just being hustled."
"I have worked with these people for a long time. I really think they
are on the level, Dianne, or I wouldn't suggest that Rachael get
involved with them."
"I'm sorry, Chris. I should have thought a little bit more before I said
that."
"I can understand your hesitation, Dianne. Unlike working at my shop,
Rachael will definitely be going into Indian country and neither of us
will be there to watch out for her."
"Do you think the company will expect her to dress all the time as
Rachael?" Dianne asked.
"They didn't really express a preference. I suppose that it could be
either Eric or Rachael, or maybe some type of androgynous presentation."
"I'm pretty sure it won't be that last one," Dianne explained, "I have
talked Eric about that and he wants his clothing to be either all male
or all female."
"I never knew that!"
"He doesn't under-dress or get any kick out of something like wearing
women's jeans with a male shirt. If he dresses he goes all the way
feminine- hair, nails, makeup, everything."
"That's interesting. How does he explain that?" Chris asked, her
curiosity piqued.
"When we went to the counselor she was pretty worried about it," Dianne
explained, "but Eric was adamant- in his mind anything less than being
all Eric or all Rachael would just be a fetish."
"Wow..." Chris chuckled, "What did the doctor have to say about that?"
"Not much, the doctor just wanted to make sure that Eric did not suffer
from any mental illness. We all agreed- he may be weird, but at least he
isn't crazy," Dianne said, causing them both to start laughing.
++++++++++++++
Rachael entered the room to the sounds of laughter.
"Well, you two seem to be enjoying yourselves."
"Actually, yes, we are. It's been quite exciting this past couple of
months and it is great to be able to catch up," Chris explained.
"You look really nice," Dianne announced, "I like the outfit. Did you
get that in Denver?"
"Yes, Chris and I do a lot of shopping," Rachael said, eliciting a grown
from Chris. "I got the blouse at the mall and the skirt we found at one
of the consignment shops."
"We were talking about your job possibility. Are you still planning to
go for the interview?" Dianne asked.
"I think I would like to at least talk to them about it," Rachael
replied.
"Chris was saying it is a pretty big place."
"Yes, and everyone that I have spoken with there have been really nice."
Rachael said. "When I'm working at Chris' shop, I usually end up calling
over there a couple of times a week to place orders or check the status
of something. They are a pretty impressive organization."
"What is the name of the company?" Dianne asked.
"The division in Denver that make the breast forms is called Normacare.
They are part of a larger health care company called Finestone
Pharmaceuticals."
"I think I have heard of Finestone. They ARE big."
"I get a chance to go over to the Denver office a couple of times a year
for workshops, it is a beautiful facility," Chris added.
"What do you think about the program that they are setting up?" Dianne
asked.
"I would like to get some more details, but the idea of being able to
assist other cross-dressers in selecting the proper forms and foundation
garments is exciting. I still have a lot of questions for them."
"They are also thinking about having you travel to conventions and
events. Is that going to be a hassle?" Dianne asked.
"I don't think so. What little bit of traveling that I have done as
Rachael has been pretty routine. Some scrutiny of my ID card and
boarding pass and they just send me through as normal."
"Well, we had probably better get some breakfast going or we are just
going to sit here at the kitchen table all day and starve to death."
Dianne joked, raising from her chair and heading toward the
refrigerator.
"I'll help," Rachael offered, getting up as well.
"You set the table and I will get some eggs in the skillet."
"And I'd better get dressed," Chris said, hurrying back to the guest
room.
++++++++++++++
After breakfast the three ladies sat at the table drinking coffee and
visiting.
"Rachael, have you thought about what you might wear to your interview?"
Chris asked.
"I have been struggling with that. I'm not sure whether I should go
dressed as Eric or Rachael."
"If you would like my opinion, I think that you should go dressed as
Rachael," Dianne offered.
"I think Dianne is right," Chris said.
"That was my preference also, but I just wanted to make sure I wasn't
just projecting my desire to dress into the situation."
"Your ability to present a feminine image will be an important hiring
criteria. I really think they are going to want to interview Rachael,"
Dianne said as Chris nodded her agreement.
"Now the only thing left to decide is what I have to wear for the
interview."
"I really think we need to get you something a little less frilly than
you usually wear. Something in a dark suit, navy I would think," Dianne
suggested as Rachael wrinkled her nose.
"Yes, but maybe a patterned blouse or something with a bit of lace to
express some femininity," Chris said.
"That sounds better, businesslike with a bit of style. Navy mid-heel
pumps and a matching bag, dark hose and gold jewelry." Rachael said,
eyes glazing over.
"You are getting into this, aren't you," Dianne smiled.
"It just means another shopping trip. This one is becoming a real
clothes-horse," Chris noted.
"One other thing- you are going to need a resume," Dianne added.
"You're right. I've never had to do one. I sure didn't need one when I
interviewed at the factory."
"Chris and I will help you get something worked up this evening. Right
now we should probably think about getting out to the mall before it
gets busy."
++++++++++++++
Sadly, the ladies didn't make it to the mall before the crowd. They were
able to locate a great looking navy suit, a beautiful ivory blouse with
a sea-shell pattern and the matching shoes and accessories. Besides the
shopping, they had a nice lunch at the food court and took in a movie.
After a full day, the ladies settled in for the evening.
"We should probably get a resume put together for you, Rachael." Chris
reminded.
"And what do we need to do about the layoff recall notice?" Dianne
inquired.
"I'll call the Union next week and let them know that I we plan to
relocate and that it is unlikely that I will be returning to work. I'll
also let the Department of Labor know that I have an out-of-town
interview and hopefully I'll be able to keep drawing unemployment until
everything is settled."
"Rachael, do you plan on flying back with me to Denver on Monday?" Chris
asked.
"I think so. I'll be able to fill in at the office. I'll need to be back
there on Thursday for the interview anyway. Is that going to be OK,
Dianne?"
"Sure," Dianne replied in a resigned tone.
"When are you coming up to Denver to look for a place?" Chris asked.
"I'm planning to fly up around the first of the month. That's only a
couple of weeks away."
"Will you be able to stay for a while?" Rachael asked.
"I think I will be able to stay the weekend and probably a couple of
days extra. I will need to do some checking on utilities, getting set up
with a bank and stuff."
"Are you going to want to stay with me?" Chris asked.
"The company has offered to put me up in a hotel. Is that going to work
out OK?"
"It will probably be more comfortable than someone sleeping on the couch
at my place."
"I'll have the company make the arrangements next week."
++++++++++++++
The rest of the weekend went quickly and Rachael and Chris headed for
LAX Sunday afternoon. The travel was uneventful and they ended up at the
Denver airport right on time. A quick bus trip to the Park-and-Ride lot
got them back to Chris' apartment just after dark.
Usually on Sunday evening Chris would have Eric make his appearance in
order to call the unemployment office and to give him a bit of time for
stress relief.
"Rachael, is Eric going to come over this evening?" Chris asked, using
their code-phrase.
"No, Eric called the unemployment office before we came back to Denver,
and Dianne took care of the other issue Friday night so I think I'll be
able to remain as Rachael tonight."
"OK, well I'm tired and would like to head off to bed. Do you want the
bathroom first?"
"No, Chris, you go ahead. I'll call Dianne and let her know we got in
OK."
"Great, see you in a bit."
Chris exited toward the bathroom and left Rachael to her thoughts. Chris
and Rachael had an agreement- as long as it was Rachael, Chris would
allow her could sleep in the same bed. Eric, however, had to sleep on
the couch and Chris would sleep in the queen bed alone. Since the couch
was not all that comfortable, Rachael was not disappointed that she
would be able to sleep in Chris' bed tonight.
Rachael spoke briefly with Dianne and right after hanging up, Chris came
out of the bathroom in her nightgown.
"Chris, when I was in LA I put on my tape, but I never got you to do
your artwork."
"Sure, honey, let me get the marker."
As part of her process of transformation, Rachael would tuck and tape to
give herself a feminine shape. They had a game where Chris would draw a
'pussy' on Rachael's tape, then declare her an official girl. It was
just a silly thing, but it was very important for Rachael to hear Chris
pronounce her female status.
"I'm ready," Chris announced, coming into the room with the marker.
Chris drew two lines about a quarter inch apart about where a woman's
mons would be, then continued the lines between Rachael's legs. She then
drew a semi-circle on the top and drew another line between the others.
"There you are, honey. You're official."
As Chris stood, Rachael hugged her tightly and told her she was the
best.
"You better get ready for bed, exercise class starts early tomorrow."
++++++++++++++
The sound of the alarm awakened them early the next morning.
"Ready to exercise?" Rachael asked brightly.
"Right after you," Chris said, sleepily.
The pair got up and put on their workout gear and headed for the living
room. They started the DVD and got through the warm-up.
"We must be getting better at this," Rachael said between breaths, "I am
starting to be able to keep up."
"Remember when we couldn't even get through the warm-up without keeling
over. We must be getting into shape."
After the exercise session, Rachael took the bathroom while Chris
arranged things for breakfast and did some morning chores. Tomorrow
Chris would get the bathroom first, but that usually didn't take quite
as long.
After a healthy breakfast, Chris headed for the bathroom and Rachael
cleaned up the breakfast dishes.
After Chris was ready, they made the short drive to the shop and arrived
just before eight AM. Chris went to check messages in her office and
Rachael went to the 'cave,' which is what April called their office. It
was more of a work-room with a collection of file cabinets, record boxes
and tables. April and Rachael's small desk had a stack of file folders
neatly ordered for the patients that Chris was scheduled to see this
week. Right after 8 AM the telephone rang.
"Complete Women's Health, this is Rachael," she answered in her
practiced feminine voice.
"Hello Rachael, my name is Anna and I have recently had breast surgery.
I would like to see someone about breast forms."
"OK Anna, Chris is our consultant and we would be happy to set up an
appointment for you. Just let me get a little information."
After they talked for a bit, Rachael was able to get an appointment set
up for later that week.
That was pretty much the routine since Rachael had come to work at the
shop.
A knock at the back door meant a delivery was on the way in.
Rachael opened the back door and looked out.
"Good morning, Gary," Rachael said to the driver as he brought a large
box into the rear door and through to the store room.
"That's everything for this trip, Rachael," the driver said, handing
over the digital clipboard for a signature.
"Thanks, Gary. We'll see you tomorrow."
The box was from Normacare. Rachael carefully opened the box and
compared the packing list with the order. One of the breast forms on the
order was marked as not shipped. This wasn't unusual, but Rachael knew
that the customer was planning to come in later that week. She made a
note to call and get an expected shipment date so she could reschedule
the appointment.
After storing the rest of the items in the stockroom, Rachael went back
to the office to make some calls.
Her last call was to Normacare.
"Normacare, this is Amber, how can I help you?"
"Hi Amber, this is Rachael from Complete Women's Health."
"Oh, Hi Rachael. How was your weekend?"
"Chris and I went to L.A. so we were both tired by the time we got home
last evening. How about you?"
"Pretty much the same. Just stayed home and did housework."
They visited briefly and then Rachael continued, "Amber, I'm calling
about an order we received this morning, there was a NormaLite type 5
style 132 size 6 that we ordered that was marked as not shipped. I
wanted to get a back-order date on that so I can re-schedule the
customer."
"NovaLite type 5, that's a tear-drop?" Amber asked.
"Yes, do you need the patients name?"
"No, it's just that they had some problems with the tear-drop forms last
week and we are a little behind in getting them out. Let me see what
they are saying about an expected ship date."
"Great," Rachael replied, hearing Amber typing into her computer.
"Good news, Rachael. It looks like that one will be going out this
afternoon. You should have it tomorrow."
"That will work out, the customer is due in on Thursday."
"You'll have it in plenty of time for the appointment."
"Is there anything else today, Rachael?"
"No, that's everything."
"I hear that you might be out here this week."
"Wow, how did you know about that?"
"Denise, the lady that is going to be interviewing you. She stopped me
in the hall and asked if I had ever talked to you. Of course I told her
you were super."
"Thanks so much, Amber. I'm sorry that you got put on the spot like
that."
"There was no problem. You're going to love it here, Rachael."
"Thanks, Amber, I'm looking forward to finding out more about the
position. Would it be OK if I popped in to meet you while I am there?"
"That would be fantastic! I'll ask Denise to bring you by and you can
meet all of us!"
"I can't wait, we'll see you on Thursday."
"Thanks for calling Normacare, Rachael."
After hanging up the phone, panic set in. "What was I thinking?" Rachael
said to herself. She wondered why she had suggested that she stop by and
visit Amber. Amber and her and talked many times on the phone, but
certainly in person she would be able to tell that that Rachael was not
a woman. She also wondered what Denise had told Amber about the position
they were talking to Rachael about. Rachael was pounding her head on the
desk when Chris walked in.
"What's the problem, Rachael?" Chris asked with concern, "You look
troubled."
Rachael related the conversation with Amber but Chris didn't look the
least bit upset.
"Really, Rachael, I don't think there will be any problem."
"I don't want to make Amber and all of the other sales agents out there
feel betrayed."
"Why should they?" Chris asked in astonishment.
"Because I lied to them!"
"When did you do that?"
"Well, I call out there and tell them my name is Rachael, I use a
feminine voice and do everything that I can to make them think I am a
woman."
"I need to tell you something, but I don't quite know how to put it."
"Something worse than this?" Rachael gasped.
"They know..," Chris said.
"How?"
"I'm not sure, but when I was out there for the conference one of the
agents asked me about it."
"I'm dead!"
"No, you're not. They know, so you aren't lying to anyone. Even with all
of the agents knowing that Rachael has a penis, they are still willing
to treat you like a trusted friend. Doesn't that tell you something?"
"All of them know, even Amber?"
Chris hesitated, "Amber was the one who asked me."
"I just can't believe they are going to accept me."
"Why shouldn't they accept you?"
"Because I'm a fake."
"Rachael, stop it. You are not. Why should the rest of the world accept
you for who you are if you aren't willing to accept yourself?"
Rachael remained silent.
"Please Rachael, just go to the interview, meet Amber and the rest of
the people and see for yourself. Have confidence in yourself and the
rest of them will follow your lead."
"OK," Rachael said with a sniff.
"Here, have a tissue- and please, take the notion that you are a fraud
or some counterfeit out of your mind. Remember, you are a man that has
chosen to be a woman. There is something special about that!"
"But I'm not really a woman, Chris"
"You are just fixated on plumbing. Being a woman is what is in your
heart, not what is in your underwear. Please don't build obstacles for
yourself that aren't really there. There are enough real ones to worry
about."
"I'm so confused."
"I wish I could help, Rachael, but all I can say is to follow your
heart. You are a very special person, embrace that."
"You are such a wonderful friend, Chris."
"I need to get back, are you going to be OK?"
"Sure, I'll be fine... now."
++++++++++++++
The rest of the week was pretty routine for Rachael, but her level of
anxiety rose steadily as the day of her interview approached. Chris
noted her increased agitation with amusement.
"Everything is going to be fine, Rachael, I promise."
"I know in my heart you're right, but this is definitely going to be a
different experience for me."
"Is there anything that you want to talk about?" Chris inquired.
"Well, I just keep hoping that I'm not going to mess something up."
"Like how?"
"Saying something stupid..."
Chris laughed uncontrollably, "You mean something like that?"
"Don't be mean, I'm serious."
"Rachael, honey, please be assured that you are the perfect choice for
this position," Chris said, holding Rachael's hand, "They are looking
for a very unique person and you are imminently suited for this job."
"It's just that I have never had a job that I would consider a
professional position."
"Oh, what about your work for me at Complete Women's Health?"
"Ahh... Well... I..." Rachael stammered.
"When we went to the Renaissance meeting, you practically gave the
presentation."
"Well, that was different."
"How so? When I came out of the meeting I remember coming out of the
meeting and thinking that it was me that said something stupid. This is
your element, Rachael. You understand being a cross-dresser,
transgender, what ever you want to call it. No one can match your
understanding unless they've lived it. You are an expert in the field,
go with it!"
"It's just me, Chris, nothing more."
"Then, silly, just be you because that is what Normacare needs."
++++++++++++++
After a fitful night sleep and a drama-filled morning, Rachael arrived
at the Normacare office just before ten. Before she left the shop,
Rachael was so panicked that a couple of times Chris threatened to give
her a Valium to calm her down. She pulled into the lot and parked in a
visitor space. She then pulled down the visor and checked her hair and
makeup for the hundredth time since she left the shop. As she walked
toward the front door, she hesitated, thinking how she would announce
herself. She finally resolved to use her name the same way it was on her
drivers license.
Rachael approached the receptionist and gave a bright smile.
"Hi, I'm Eric Jeffreys, and I'm here for an interview with Denise
Walker."
"Oh, Hi Rachael, we've been expecting you. Denise will be with you in
just a bit but she wanted to have you get started on some paperwork.
Here is an application and a couple of release forms for you to sign.
You can have a seat over there and please let me know if you have any
questions."
"OK, Thank you."
"Would you like a cup of coffee or some water or something?"
"Nothing right now. I'll get started on this paperwork."
"Oh, I'm Donna, by the way."
"Nice to meet you, Donna," Rachael said sweetly, giving her offered hand
a brief shake. Donna was a redhead with a clear complexion and an
upturned nose. She wore the briefest of makeup which complimented her
butterfly-motif blouse. Her smile seemed to brighten up the whole room.
Rachael sat at the table indicated and started going through the stack
of paperwork. The job application was pretty normal, name- address- job
history, the usual.
There were a couple of forms that she examined with some hesitation. One
was a release for a background check, the other was regarding the
required physical examination and drug test. She remembered what Chris
told her, 'you aren't trying to fool anyone, you are just who you are.'
She signed all of the forms 'Eric Jeffreys' and passed the stack back to
Donna.
"Donna, I have a resume that I would like to include with the
application." Rachael announced, passing the two pages across the desk
to Donna.
"Thank you. That will be perfect. Please have a seat and I'll give
Denise a call."
Rachael took a seat and after a few minutes a pleasant looking woman
wearing a gray pants-suit approached. Her low-heel pumps made a quiet
sound on the carpeting as she moved toward where Rachael was sitting.
"Hi, Rachael, I'm Denise. Thank you for coming in today."
Rachael rose and responded sweetly, "It is my pleasure." Rachael like
her immediately. Her green eyeshadow complemented deep brown eyes.
Brunette curls fell to her shoulders and Rachael noticed highlights
which spoke of some time in the beautician's chair.
"If you'd like to follow me back to my office we can visit for a little
bit. Would you like anything to drink?"
"No, I'm fine, thanks anyway," Rachael said, consciously trying to limit
her fluid intake in order to delay the inevitable trip to the restroom.
Rachael accompanied Denise back to her very comfortable office. Rachael
looked out a window which overlooked a beautiful courtyard. "I just love
your facility. It is so beautiful."
"Thank you, Rachael. Aesthetics is an important part of what we do here.
I guess the building is just an extension of that."
Rachael nodded in appreciation.
Denise appeared to hesitate and then continued, "Rachael, I have been in
contact with our legal department and we are in a bit of quicksand here.
I assure you that we want to fill this position with a person such as
yourself but there are bound to be some challenges."
"I see," Rachael replied with a puzzled look on her face.
"What I mean, Rachael, is that our legal people tell me that the EEOC
and state labor law can't give us any guidance on this unique position.
We are sailing onto uncharted waters."
"What can I do to assure you that I don't have any expectations beyond
that of regular employee." Rachael said.
"I want to be clear, Rachael. For this project to be successful, we need
someone with some unique abilities, someone such as yourself. We are
willing to provide reasonable accommodations, but we are going to need
to ask something of you."
"Please, whatever I can do..."
"Firstly, I would like you to assure me that if during this interview
that if I ask you something that makes you uncomfortable or that you
would rather not talk about, please let me know."
"I will certainly agree to that."
"And should you accept a position here, the same request will apply. Our
first goal here is to have satisfied customers, followed closely by the
desire to have happy employees. If there is a situation where you are
made to feel uncomfortable, I want you to let me know."
"Agreed."
"Let's take a look at your resume..." Denise continued on a brighter
note.
They discussed the items on Rachel's resume and when Denise got to the
entry about Complete Women's Health, she smiled.
"It's great that you have experience with our products. I want to let
you know your store consistently gets high marks for customer
satisfaction, so it is no small matter that you have been associated
with them."
"That's very reassuring. Chris does a very good job."
"We think that you all do," Denise corrected.
"Thank you."
"Actually, it was one of the satisfaction surveys that we sent out that
got us thinking about starting this project. I think that both you and
Chris were involved with the customer."
"That's wonderful news," Rachael said, "It is always rewarding to know
that your efforts are appreciated."
"They are, and that is exactly the customer experience that we would
like to foster. We are aware that there are a some challenges for
transgendered people to get what they need in a comfortable environment.
We want to encourage our dealers to provide high quality products and
service to this group and at the same time be sensitive to their needs.
Most of our dealers are capable of doing that, they just need the
information and contacts in order to make it effective. This is what we
hope to provide through Normacare."
Rachael was quiet for a moment as she digested the information.
"Here is where some of my questions might get a little awkward. Please
let me know if you don't want to answer. It is just that we feel we need
to know some of these details to know what kind of accommodations that
we would need to make for you in the workplace."
"OK, please continue."
"You are genetically male?"
"Yes," Rachael said with a smile.
"Do you take hormones?" Denise asked intently.
"No."
"How do you characterize yourself and your sexuality?"
"I'm a heterosexual."
"Do you have the desire to transition?"
"No."
"Are you still OK with me asking these questions?"
"I have no problem, Denise," Rachael replied, "This is just who I am."
"Have you seen a counselor or received any mental-health support with
your cross-dressing?"
"Yes."
"Please don't discuss any diagnosis, but did you find the counseling
useful?"
"I think so, yes."
"Do you belong to any transgender support or social groups?"
"Yes, I belong to a national organization, and also a local group in
L.A. I have attended a group meeting here in Denver but I am not a
member of that group."
"Would you be willing to represent our programs, products and services
to these types of organizations?"
"I would, but the company is going to need to set up some strict
guidelines regarding these organizations. Some of the members are
closeted and there are security and privacy concerns associated with
contacting them."
"Oh, I hadn't considered that."
"I was somewhat concerned that you had contacted one of the transgender
customers of Complete Women's Health to complete a satisfaction survey.
That could have been awkward."
"Thank you, I'll make our customer satisfaction people be aware of that.
That is exactly the type of knowledge that we are hoping to gain from
bringing someone such as yourself into the organization."
"I'm certainly willing to share what I know and to help you set up a
successful program."
"Do you have any questions for me, Rachael?"
Rachael asked Denise several questions about the position and the
company.
"I will probably will think of a million more questions once I leave the
building." Rachael said. "We have talked some about the position, but
can I find out more the about the hours, number of days per week, dress
code, things like that."
"We will be pretty flexible regarding the hours. The requisition right
now is for up to 24 hours per week. At that number of hours you will
qualify for group health benefits, profit sharing and some of the other
company benefits. If you are the successful candidate, the salary and a
complete list of benefits will be in the offer letter."
"Sounds great!"
"We request business dress for salaried employees. Fridays are business
casual, no cut-off jeans, sweatshirts, jogging suits, or anything like
that. For meetings with clients and vendors, our employees are expected
to dress appropriately."
"Is my gender presentation going to be an issue?"
"You have a somewhat unique circumstance, but I think you would be free
to dress as either gender. We might need to make you two nameplates!"
Denise said with a laugh.
Rachael and Denise continued to talk for a while, and when they were
finished Denise smiled.
"Rachael, there are some people down in the telemarketing department
that would like to meet you."
"Yes, I think I am ready to meet my Normacare friends in person."
++++++++++++++
Denise lead Rachael through the building and into the telemarketing
department. They approached one of the cubicles and waited for the agent
to finish up the call. The agent entered a few keystrokes onto the
terminal, pushed a button on the telephone and turned to face them. Her
face beamed.
"Amber, this is Rachael," Denise said.
Amber boiled out of her chair and gave Rachael a big hug.
"It is so good to meet you, Rachael," she announced, "Well, what do you
think of Normacare?"
"I love it, I just hope everything works out."
One by one, the other agents approached. By the time they were finished,
Rachael had met everyone in the department. She had spoken to most of
the at one time or another, but there were a couple of the agents that
were new to her.
"OK, I had better let everyone get back to work," Rachael said, "but it
is sure great to meet everyone."
"Bye, Rachael," Amber said, returning to her seat and logging back into
her terminal, "I hope to see you soon."
As they walked to the front of the building, Denise stopped in front of
a large office.
"Rachael, I would like to have you meet our president."
"Sure," she replied, hesitantly.
Denise gave a knock on the open door and they entered a richly appointed
office. An impeccability dressed slightly older man with salt and pepper
gray hair looked up from his desk.
Denise addressed him, "Carter, this is... ah... Eric Jeffreys," Denise
said, stumbling over the introduction.
As the man rose, Denise continued, "Eric goes by the name Rachael."
Denise turned toward Rachael, "Rachael, this is Carter Abrams, the
president of the Normacare division."
"Rachael, it is so good to meet you," Carter said with a wide smile.
"It is an honor to meet you, sir," Rachael said, "I certainly appreciate
the opportunity to visit your beautiful facility."
"I trust that Denise has made you feel comfortable and has been able to
answer all of your questions."
"Yes, she has been great."
They visited briefly, then Carter said, "Well, if anything comes up or
you have any questions for me, please give a call."
"I appreciate that very much, sir."
"Thanks for dropping by Denise, and it was great to meet you, Rachael."
"Likewise..."
After they exited the office, Rachael blew a long stream of air through
pursed lips.
"I hope that didn't make you uncomfortable, Rachael," Denise said.
"No, it was just unexpected."
"Well, you did just fine. Just to let you know, you have made a very
good impression on everyone today. More than that, all of your
references have been excellent and I have a very good feeling about your
future with Normacare."
"How long do you think it will be before a decision is made?" Rachael
pressed.
"We should know next week." Denise said as they approached Donna at the
reception desk.
"Thanks for everything today, I look forward to hearing from you,"
Rachael said and then turned to Donna.
"I hope to see you soon Donna."
"Good bye," Donna said, "Drive safe."
Rachael turned back to Denise, "Bye for now."
"We'll talk soon," Denise replied as Rachael turned to exit the
building.
++++++++++++++
Rachael floated back the office at Complete Women's Health.
"Well..." Chris asked as she entered the shop.
"They will be making their decision next week."
"What did you think?"
"Wow, what a beautiful place, and everyone was so nice."
"Do you think you'll get it?" Chris asked.
"I feel really good. They were very impressed with my references and I
think the interview went well."
"That would be grand. If you went to work for the company, do you think
I could get a better discount?" Chris joked.
"I'm not sure about that, but I could probably make sure that you got on
the Christmas Card list."
"You are a hard case."
The ringing of the phone sent Rachael back to work.
For the next week, Rachael was on pins and needles. On Wednesday
afternoon, Rachael received the call.
"Complete Women's Health, this is Rachael."
"Hi Rachael, this is Denise Walker from Normacare."
"Hello..."
"Congratulations, you got the job."
Rachael was sobbing, "That's wonderful!"
"By the time you get home this evening, an offer letter will have been
brought over by courier. Please look it over and give us a call back if
the terms are acceptable."
"I can't wait to see it."
"Everything is as we discussed with a few more details about salary and
benefits. Oh, and when do you think you might like to start?"
"I'd like to discuss it with Chris, but would the fifth of the month,
next Wednesday, work OK."
"Yes, that would work fine. Please be sure to let me know if you have
any questions about the offer. My contact information is in with the
offer letter."
"Thank you SO much, Denise. I look forward to working with you."
"Me too, Rachael. Talk to you soon."
"Bye..."
Rachael dropped the phone and almost fell out of the chair. She rose and
ran to Chris' office.
"Chris, I got it..."
"The job at Normacare?!?"
"YES!"
Chris jumped up and hugged Rachael tightly. "This is fantastic news- and
it is great that Dianne will be here this weekend. We can all celebrate!
When would they like you to start?"
"I told them that I would need to talk to you, but they agreed that I
could start next Wednesday."
"That will work fine," Chris said with a smile.
"I thought that I might be able to work Monday and Tuesday here,"
Rachael continued, "and then work the later part of the week at
Normacare. That would allow April to come back part time to start."
"That sounds great, but unless I miss my guess you will end up working
full-time before long."
"We'll see, I'll take it one step at a time. If it is OK, I'd like to
call Dianne and let her know."
"Sure, tell her I said hello."
++++++++++++++
Amber sat in the lunchroom at Normacare gazing out the window toward the
courtyard. She turned to see one of the other sales agents walking
toward her table. Heather was short, cute and had a great attitude.
Everyone got along with her.
"Hi Amber, can I have a seat?"
"Sure, just enjoying the view."
"Are there any cute guys out there?" Heather asked.
"No, they mowed the lawn yesterday."
"I'm sorry I missed that!"
Amber and Heather discussed the weather, the upcoming company picnic
and, of course, men.
"Hey, Amber, you know the person that they just hired- Rachael?"
"Sure!"
"She works over at Complete, don't she?"
"Yes, she is filling in for April."
"What happened to April?" Heather asked.
"Maternity leave."
"Oh, I was wondering. Anyway, the reason that I was asking about Rachael
was one of the people from marketing seemed to be very interested in
her. You know that Rachael used to be a guy?"
"I've never asked, but I think she still is. I just know that Rachael is
friendly, considerate and has a great sense of fashion. I just wish all
men were like that," Amber said with a smile.
"I met Rachael when she was in last week. I thought she was cool. It was
just that one of the marketing people is kind of upset."
"Which one of the marketing people is it?"
"Karen, the kind of older lady."
"What did she say?"
"Oh, not much, but when she asked what I thought about Rachael coming to
work here she kind of freaked out."
"Why?"
"She asked me if I was concerned and I told her no. I said that it
sounded like fun. I really don't know why I said that but I couldn't
think of anything else to say."
Amber's expression darkened.
Heather continued, "I can't figure out why she was so interested. She
says company is screwing up by hiring Rachael."
"Some people just need to feel like they are the one running things."
"I guess it must be something like that..."
++++++++++++++
Chris squinted at the sign above the terminal exit.
"The plane from L.A. landed right on time, Dianne should be here any
minute," Chris said.
They watched weary travelers come up the escalator when the finally
spotted Dianne in a thick group of passengers.
"Dianne--" Chris yelled, waving frantically.
As Dianne approached, the two ladies flashed wide smiles.
"How was the trip?" Rachael asked, giving Dianne a hug.
"So- so. I'm glad to be here."
Chris collected a hug and the ladies moved toward baggage claim.
They visited for a short while before they saw Dianne's bags on the
carousel. Rachael went to grab them and young man offered to lift the
bags off for her.
"Thank you," Rachael said to the helpful stranger.
"No problem, Ma'am."
Rachael moved the handle into position, hung the second bag on a hook,
and rolled the bags toward the parking lot.
"Where is your hotel?" Chris asked.
"It is 'The Standard' in Northside."
"Nice digs," Chris chided.
"Let's go check this out!" Rachael added enthusiastically, "Are you
hungry Dianne?"
"A little bit. There are supposed to be several restaurants right around
the hotel."
After a light meal they checked Dianne into her hotel room. Chris was
right about the hotel, it was quite elegant.
"It's getting a little bit late, but would anyone be up for a glass of
wine or a nightcap? There is a bar downstairs," Chris said.
"What do you think, Dianne?" Rachael asked.
"Well, I'm not all that tired, of course it is an hour earlier for me.
Let's go!"
The ladies entered the bar and found a quiet table on the far side of
the room.
"What would you like, Rachael," Chris offered.
"A white wine, Pinot Grigio or something like that."
"And you, Dianne, still sticking with White Zin?" Chris asked.
"That sounds fine to me."
"I'll let you two visit, I'll be right back," Chris said, heading toward
the bar.
"Great news about your new job, Rachael."
"I'm really excited, but I'm scared at the same time."
"You said the same thing when you started to work for Chris, you'll do
fine."
"I'm not even sure what I will be doing yet." Rachael whined.
"Then how do you know that you won't be able to do it?" Dianne
challenged, "Same old Er... Rachael, you always need something to worry
about."
"I guess you're right. I really like the people that I will be working
with."
"Well, that is a big hurdle past right there!"
"And what about your promotion, I assume it is a go?" Rachael inquired.
"Yes, they are talking about me moving here the beginning of next month.
That gives me a few weeks to get everything ready."
"Do I need to come to LA to help move?" Rachael asked.
"No, the movers will take care of everything. I just need to find us
somewhere to live. I was thinking about a Duplex or something like
that."
"There are some nice places up by where Chris lives. Would that be close
to where you are going to work?"
"I think so, we'll have to check them out."
Rachael glanced out of the corner of her eye and noticed Chris talking
to a man at the bar.
"Check this out," Rachael snickered, directing Dianne's gaze toward
Chris.
"That looks like Greg Ballard. He went to High School with Chris and I!"
In a bit Chris came back to the table with the glasses of wine.
"Was that Greg Ballard?" Dianne asked.
"Yes, he is working downtown, he's a salesman for some insurance
company."
"Small world... is he married?" Dianne asked.
"You're awful, Dianne."
"Well, is he?"
"He's divorced," Chris said with a shrug, "How is your wine, Rachael?"
"Great... tell me more about this Greg person," Rachael probed.
"He's just someone that I went out with a couple of times in High
School, nothing special."
"Did you give him your number?" Dianne asked with a smirk.
"You are terrible!" Chris shot back. She hesitated slightly and then
admitted that she had.
"That's my little sister!" Dianne cheered, giving Rachael a high-five.
The ladies talked for a bit and then Dianne asked, "Rachael, are you
planning to stay with Chris tonight?"
"Ahh, I didn't know what to expect. I have an overnight bag in the car."
"Well, Chris might want to invite Greg over for a cup of coffee. Maybe
you should stay with me tonight."
"That sounds great, Dianne, as long as it won't be...ah....any..."
"It will be fine," Dianne said.
++++++++++++++
Denise Walker was closing the blinds against the afternoon sun. The
weather was fantastic the whole weekend and Monday had brought another
beautiful day. She thought about the reports that were keeping her from
going home and enjoying the rest of the day. A light tap on her door
caught her attention. She looked toward the open door to see a slight,
middle aged lady wearing beige slacks and a plain white blouse.
"Come in Karen," Denise said with a smile.
"Can I close the door?" Karen asked hesitantly, her expression
unreadable.
"Sure!"
Karen secured the door and took a seat looking across the broad desk.
Denise sat in a chair to face her.
"I'm a little concerned about something," Karen started, hesitantly.
"OK, is it something at home or at work?" Denise probed.
"Here- to be honest this is about your new employee," Karen replied,
shifting uncomfortably.
"Which employee are you talking about?"
"That guy, or whatever you call it, that you are hiring."
"Are we talking about Rachael?"
"Yes, that is what all the girls are calling him. What's his real name,
Randy or something?"
"His given name is Eric," Denise said flatly, "So you have a problem
with his name?"
"No, I have a problem with HIM?" Karen continued with increasing
agitation.
"OK, please explain. Did Rachael say something to make you
uncomfortable?"
"No, not exactly."
"Do you know her?" Denise continued, puzzled.
"What is this thing with everyone referring to him as a her, yuck!"
"Just where are you coming from with this?"
"Some Drag Queen waltzes in here wearing a dress and a wig and everyone
goes crazy," Karen said, glaring at Denise, "Why is it you want to turn
this fantastic organization into some kind of freak show?"
"This attitude is really troubling, let's get back- have you met her?"
"No, dammit, what difference does that make?"
"Well, it would help explain your reaction." Denise said, unconsciously
twisting her bracelet in agitation.
"It just so happens that I checked this stuff out on some websites. Why
does this company want to get in the business of selling these creatures
breast forms. We ought to be getting them psychiatric help, or shock
treatments- or putting them in jail."
"So you have done all of your research about cross-dressing on the
Internet?"
"Don't patronize me," Karen hissed, "If you want to hire this dumbo,
fine, just keep this thing away from me."
"That is going to be a bit of a problem. With you being in marketing we
will be counting on you to assist Rachael with some of her activities."
"That's sick. I suppose I'll have to share a bathroom with him too?"
"Is that what this is all about?"
"Look, I have a husband and a teenager at home. I get enough urine on
the toilet seat there without having to put up with it at work. I guess
I'll have to start putting the seat down here too."
"Anything else?"
"I just don't get it. All of the telemarketers are excited about having
this weirdo working here. I bet after a couple of weeks everyone will
start looking for other jobs."
"It may be that the sales agents actually know Rachael and don't see her
as any kind of a threat to them." Denise said, angrily.
"This goof-ball is certainly not any threat to me!" Karen roared, her
face flushed.
"OK, let's try to be civil." Denise said after a deep breath, "If the
restroom thing is going to be a problem, we will try to work around
that."
"How shallow do you think I am?" Karen said, crossing her arms in front
of her.
Denise hesitated, and then continued. "OK, what other accommodations do
you think we are going to need."
"How about a pink-slip?"
"For Rachael," Denise started, trying to keep her anger in check, "or
for someone else?"
"I see I'm getting nowhere here..." Karen huffed.
"I think you have given me a pretty good picture of your concerns. The
only trouble that I have is all of your information seems to have come
from porn sites on the Internet. I've yet to hear any indication that
you are willing to give this new employee or the project that she has
been brought in to coordinate any consideration at all. I am very
perplexed by this. You are a valued employee and we have always been
able to count on you to be fair. This is a new problem for me and,
frankly, something that I didn't expect."
Karen shifted in her seat but remained silent.
"I will try to work through this with you," Denise said, her voice
softening. "Rachael starts work here on Wednesday. I would like to meet
with you at the end of the day Friday so I can address any concerns that
arise."
"Oh, so that's how this is going to work..." Karen said, raising from
her chair.
"One other thing," Denise started, hesitantly, "Our company policy is
pretty clear on fostering a diverse workplace. Please avoid any
situation that might create a hostile work environment or might
otherwise be considered discriminatory."
"Anything else?"
"Please... You were right to come to me with this concern and I want to
do everything that I can to make sure you feel comfortable here. I am
willing to work through this with you."
With that, Karen turned and exited the room in silence.
++++++++++
Rachael entered Normacare a few minutes before 9:00 AM Wednesday
morning. For her first day, she dressed a bit more formally wearing a
black suit, a blue-striped blouse and low-heeled shoes. Donna greeted
her with a warm smile.
"Nice to see you again. Denise asked that I give her a call when you got
in. She has a bit of an orientation planned."
"Thanks, Donna," Rachael replied, taking a seat. Denise entered the
reception area a few minutes later. Rachael noted the sense of style and
bearing of a woman in charge. Her navy slacks and patterned blouse spoke
of grace and style.
"Ready?" Denise asked.
"Ready!"
"OK, let's pop back to my office and get some paperwork finished and
then we can walk around for a bit."
"Fantastic!"
They chatted during the brief walk to her office and then spent the next
half hour filling out forms. All pretty routine, with the exception that
Rachael had to use the name 'Eric' on several of the forms. With that
work completed, Denise took Rachael around the building.
As they walked out of the lunch room and past the restrooms, Denise
became pensive. "Rachael, your special 'circumstance' is going to
necessitate a rather bizarre request."
"I understand," Rachael assured, "I really do."
"I REALLY hate to ask this, but rather than using the ladies room here,
I would like to have you consider using the one down toward the
warehouse."
Rachael halted and looked toward her. "Denise, I have been out a lot
dressed as a woman and I am definitely aware that if I am going to have
a problem with my being accepted it will be while I am in the ladies
room."
"It's just that the restroom that I am suggesting is a single and there
should be no privacy issue there."
"I assure you that it will be much less stressful for me also."
Denise sighed, "I'm really sorry."
"Don't be," Rachael said assuredly, "I am willing to do whatever is
necessary for people to feel comfortable with me."
They had toured most of the offices and Rachael found the employees to
be outgoing and friendly. Denise hesitated and then entered the
marketing department. As they came in, Rachael noticed one of the
employees exit the room through a rear door. As she spoke to some of the
people, she felt a bit more distance then she had encountered in the
other departments, but the people offered congratulations on her new
position and expressed the desire to assist where they could. Rachael
thanked them, knowing that marketing was going to be one of the elements
that was going to be needed to need to make the new project a success.
"Well, Rachael, with the exception of the warehouse and the production
floor, that is who we are. We'll give you some time to settle in and
then we can show you the shop and shipping and receiving. It won't mean
much right now anyway."
"I have too many names to remember now as it is," Rachael replied.
"OK, let's go see your office," Denise said, directing the way down a
long hallway.
"Wow, this is wonderful," Rachael gasped as she walked through the
doorway marked 'Rachael Jeffreys'"
"Let's turn on you computer and make sure that all of the accounts have
been set up."
Rachael learned that she had two e-mail accounts, one for Rachael and
one for Eric, and that in addition to a regular phone line that routed
through the switchboard, she had a private number that only rang on her
phone. She also had a separate fax number.
"I'm very happy that you have been able to make these arrangements with
the telephone and fax. That will make it much less of a problem
communicating with those who are more secretive."
"After our discussion, I talked to some of the legal people, and they
are working on some privacy policies that will cover some of your
sensitive communications. I'm sure Harry Wales will be by to go over
some of this with you. We've ordered some locking file cabinets for your
office. We have also changed the lock on the door and only yourself and
the head of security have a copy of the key," Denise said, handing her
an envelope.
"Fantastic,"
"Let's see if you can get logged into the computer and then I'll let you
start looking over some of our new employee orientation material."
About noon, Denise popped back into the office and invited Rachael to
lunch.
"I'd like Carmine to go with us if that's all right, she is the head of
marketing."
"Great, I imagine that I will be leaning on marketing quite a bit once I
get going."
Denise smiled.
Carmine was a vivacious black lady with a broad smile and a quick wit.
Rachael remembered her from earlier that morning. The three discussed
the options for lunch and decided on a sandwich shop a few blocks from
Normacare.
As they waited for their food to arrive, they chatted.
"Rachael, I hope this doesn't sound like prying, but are you married?"
Carmine said.
"Yes, I have a great wife..." Rachael winced at how strange that
sounded, "We've been together many years."
"Any children?" Denise asked.
"No, we were close once but Dianne lost the child. They suggested that
we should adopt rather than having a child of our own."
"That's sad," Carmine said, "I'm so sorry for you guys."
"We discussed adopting, but our lives have been a bit chaotic and we
wanted to get settled down first."
The discussion ebbed for a bit when Denise's name was called. She
retrieved the order and brought it back to the table.
As they ate, Carmine opened the conversation about Rachael's new
position. "I think I understand a little bit about what we are hoping to
do, but I was hoping that you two could fill me in."
Denise glossed over some of the basics, and then indicated that Rachael
could add some additional detail about transgender issues.
"Charmine, I'd like to start out saying that I'm very excited to be part
of this opportunity. For too long the transgendered community have been
characterized as a perversion with most people getting their information
from X-Rated magazines or sleazy Internet sites."
Rachael didn't like the way the last statement came across, so she
continued in a softer voice, "I really don't know what drives me to want
experience life as a woman, but it is really not a choice for me. I
don't know how many times I have tried to ignore the compulsion, but it
always returns, stronger than ever."
"You mentioned a wife, how does this work with her?" Carmine asked.
"My wife is as confused and perplexed as anyone. We have gone through
some really rough times, but she has finally come to accept me as I am."
Charmine puzzled over this last piece of information.
"I should probably add that she does not relate to me sexually in my
female persona. She informs me that she married a man and she expects
her husband to be a man."
"Well, I must admit that you make a very lovely woman, and I would judge
you would be an equally handsome gentleman."
"Thank you very much. The hair and nails make it a bit of a challenge
for the male persona, but we adapt," Rachael added, causing the diners
to start laughing.
After lunch, the three returned to Normacare. Carmine asked Rachael if
she could drop by her office as she had something else that she wanted
to discuss. Denise went back to her office and Rachael accompanied
Carmine to the marketing department. Rachael settled into a chair as
Carmine took a seat behind the desk.
"Rachael, I wanted to get started on a marketing plan for you but
because we have never done anything quite like this, I wanted to get a
bit more information."
"Sure, I'm glad to help!"
"Firstly, marketing is all about motivation. I would really like to
understand a bit more about the target market so that we can develop an
effective campaign," Carmine said with a smile.
"Wow, I never thought of myself as a target market..." Rachael joked.
"What will be the product differentiators that we will be able to use to
make our brand more attractive."
"There are several that I can think of- providing expertise, quality, a
comfortable purchase experience and privacy. All in all, it will only be
a slight re-tool of what you provide for your mastectomy patients
already."
Carmine nodded, "I agree."
"Quality will be one area that will need to be emphasized. Unlike a
mastectomy patient, the transgender customer will normally not use the
product on a daily basis. Your female patients will have insurance
coverage for the purchase, but for these new customers, everything is
going to be full retail. Added to that there will always be two forms
needed so this will be a rather sizable investment. We will need to
provide some strong motivation for making such a substantial purchase."
"What is our competition?"
"Just about everything- rolled up stockings, bags of rice, water
balloons, foam breast enhancers and less expensive forms. Most of them
have the benefit of being cheaper but don't have the same effect."
"Which is?"
"Exactly what a woman seeks in a form, a profile that compliments their
body type, a natural look, feel and movement that simulates the real
thing."
"If I may ask- what are you wearing?"
"Certainly, Normacare light triangular."
"Your thoughts about the product?"
"I love them. Prior to these I had a less expensive silicone form but
they just didn't move right."
"How significant was the difference?"
"I would say subtitle, yet dramatic. I immediately fell in love with the
forms as they felt so much more natural."
"I have heard that same comment from our women patients. Let me visit
with some of my people and I'll see what we can come up with for a sales
piece. Thanks so much for your help, Rachael!"
"Thank you for the nice lunch," Rachael replied as she turned to leave
the office.
On the way back to her office, Denise called to her.
"I wanted to give you the information for your employment physical,"
Denise announced.
"Ah, I had forgotten about that..." Rachael replied sheepishly. It was
more like she hoped it would go away.
"Do you have a Doctor in the area?" Denise asked, sympathetic to
Rachael's nervousness.
"No..."
"Let me suggest my doctor to you,"