Changing Sides
CHANGING SIDES by enduringshades "Hello, IT Support." "This is Miss Holden's Personal Assistant. Her computer is not working, can you send somebody up now please?" "Yes, of course. I'll be with you right away." I had only just joined Holdens, a family-run department store in a county town in one the country's more affluent areas. The store had survived financial crises, lockdowns and the onslaught of online shopping because the family owned the business and the building. They...